I clerked at 7-11 for many years and among the millions of times I heard it, I always imagined a response about it not only being free but including a complimentary insertion of my entire mop in their orifice of choice.
I always say “No, It means I can charge you as much as I want.”
I saw a cashier do something similar to that the other day and had it backfire on them.
this guy had an item that wouldn’t ring up and made the joke. After calling for a price check the cashier told him she’d have to add an extra 10% to the cost because of the joke. Much laughing ensues.
Price check gets done, she rings him up, charges him the actual price + tax. Should end here but the guy actually gets pissed and demands to speak to a manager because she didn’t charge him the extra 10%. Needless to say, everyone in that line had huge WTF?!! looks on their faces.
He probably didn’t have a sense of humor and wanted to get back at the cashier for his lack of humor by getting a manager involved. I’ve dealt with a lot of dim-witted individuals in my day.
I work as a chashieer for Santa and the Easter Bunny at the mall and I don’t ever think this when people make this joke. That beind said I only work seasonal (duh) and so I really only hear it once or twice. That and we don’t really have barcodes on the pictures.
I work in a Pound store (where everything is £1) and the stupid quips never end!
“Urrr how much is this? Hurrr hurrr…”
“Why scan it? I only have one item and you surely know the price of that!”
*as I check any £5, £10, £20 notes* “I made that this morning!” or “Careful you don’t get your fingers wet, the ink is still drying!”
I look at their goofy faces and after imagining whacking the smile off it with a cricket bat, I do the exact same thing…a laugh at their hilarity. I feel so unclean…
I get these kinds of statements too. For the free thing I just say “Nope. Means I can’t sell it to you.” And for the just printed joke I tell them “That explains why my fingers are turning color. Thought I was gonna need a sick day.”
I actually once started to make that joke myself, and remembered how it made me feel whenever it was made to me. So, what actually popped out of my mouth was, “I’m sorry!!” The cashier looked at me like I was nuts. I had to explain what I was apologising for. Then she started to laugh and we played a game of “Stupid Things Customers Say.” I felt better after that
(Yes, the list included the “wet ink” one.)
I. Hate. That. Joke.
I have heard it so many times.
I’ve figured out how to beat that joke. Whenever a customer says it I respond, “No, it means I get to charge however much I want.” That usually shuts them up.
“No, but if the item is not in our database, there’s a non-zero chance it was planted here. You get that sometimes. I’ve put in a call to the bomb squad, they might want a statement from you.”
I work at a Rite Aid and I’ve heard that about a hundred times, as well. I just smile sadly and say, “that’d be nice, but no; I don’t think the Company would look kindly on me giving stuff away.”
OMG I also work at a Rite Aid (‘for all your ritualistic needs!’) and yes, I also hear this a bajillion times a day. My favorite reply is to say “Actually, that means it costs double.” That’s usually worth a laugh, and it’s a fairly effective litmus test for how good of a sense of humor the customer has.
I work selling Keno at a casino (think lottery tickets if you don’t know what Keno is). The amount of people who come up laughing and buy a ticket after specifying that I needed to give them the winning one reaches the double digits every day. If I could control who wins, I would have a enough money not to work selling you these tickets.
That’s pretty much the MOST FREQUENT COMMENT ever made when something won’t ring up. Also “They don’t know their stupid”. Heh. Love.
I feel like cashiers need to give the customer a little bit of a break. Sure you hear it a lot. You WORK THERE. That doesn’t make customer-cashier interaction any less awkward for the customers. What are they supposed to say when that happens? “Try harder.”? “I’m going to submit a formal complaint.”? “What are you telling me for?”? Its awkward and humor is supposed to alleviate that a bit.
A lot of stores have the policy that if the price is wrong, the first one is free and the rest are charged at normal price.
Its under the “Scanning Code of Practice,” at least here in Australia. Not sure where exactly. I only had to say what the “code of practice” was not what’s in it during training!
I find it ironic that your avatar is Captain America.
so this is another hint of why Amber and Mike are meant to be. So many Bitters
Together they make a pint of bitter. That is why they are love-drunk.
That’s almost a joke, right? =D
I get that a lot cause half the stuff in the shop where i work has faulty barcodes (not including all the no scan fruit and veg) but i usually respond with ‘Sorry this is Spar nothing is ever free BWA HA HA’….then they stare at me weirdly…
I had a guy get pissed because he wasn’t joking, he was serious and my boss got pissed because it was his uncle, and thought I should have given it for free. He would have been pissed if it happened to anyone else. Than again, he was taking money out of the safe and blamed me. He was fired and he owned the place.
I worked in a place where none of the info was entered in the same way. So, if a barcode was changed by the supplier because the product got a new label design, we couldn’t go by “category; brand-name; product name” it was “random; box colour; label graphics; sexual identity of sales rep. who got promoted 5 years before I even got hired here.”
Obviously, I exaggerate, but it was a challenge to serve customers efficiently.
EVERY. GOD. DAMN. TIME. *eye twitch*
Seriously though, does EVERYONE that reads this comic have some sort of retail experience? That might explain how we’re all so messed up in the head.
Nope. I do have customer support experience, but most of my time in business has been in the lofty reaches of white collar cubicle-land away from the masses (and often any sense that what I do affects anyone).
That and ‘last of the big spenders’. Damn I can hardly type that I hate it so much.
It makes it that much better when you get someone overly sarcastic and/or funny, you can snipe along with them.
When people say that to me I tell them it’s God trying to protect them from making a mistake and do they really want to go against God’s Will?
I don’t work retail but I’m a survey caller. I actually get more of the annoying remarks when I tell people what I do for a living. Same for being a lifeguard (my other job)
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